Collaboration, Insight & Customer Experience: FLG Unveils Latest Tech Innovations

Brisbane, 19 April 2022 – Fitness & Lifestyle Group (FLG) – Asia Pacific’s leading health and wellness group, with 530+ health clubs across Australia, New Zealand, Thailand, Vietnam and Singapore – has unveiled a series of digital product and information technology innovations designed to simultaneously enhance user experience and drive value to the business.

Collaboration, Insight & Customer Experience: FLG Unveils Latest Tech Innovations

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“Our final step will be to give the new member access to the club via their phone, once they’ve completed the PAR-Q and health and safety waivers, so they don’t have to wait to see someone to get a membership card. That is in R&D stage at the moment.”

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The first is a fully paperless digital joining experience for new members that incorporates user insights around how people select memberships and join online.....


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